Refund and Returns Policy for Stylish Sling Camera Bag
Effective Date: Effective Date: January 6, 2025
At Stylish Sling Camera Bag, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a clear and straightforward refund and return process to ensure a hassle-free experience. Please read our policy below for more details.
1. Return Eligibility
To be eligible for a return, the following conditions must be met:
- The item must be returned within 30 days of the delivery date.
- The item must be unused, in its original condition, and with all tags and packaging intact.
- You must provide proof of purchase (order number or receipt).
2. Non-Returnable Items
Certain items are non-returnable, including:
- Items marked as final sale or non-returnable at the time of purchase.
- Gift cards or vouchers.
- Personalized or customized items.
- Items that have been damaged, used, or altered after delivery.
3. Return Process
If you wish to return an item, please follow these steps:
- Contact Us: Email us at contact@batteryfexakit.com with your order number and reason for return.
- Return Authorization: We will provide you with a return authorization and instructions for sending the item back.
- Prepare Your Return: Pack the item securely in its original packaging to prevent damage during the return shipment. Include all accessories, manuals, and documentation that came with the item.
- Ship the Return: Return the item to the address provided by our customer service team. You are responsible for the return shipping costs unless the return is due to a defective or incorrect item.
4. Refund Process
Once we receive and inspect the returned item, we will notify you of the status of your refund. If your return is approved, we will issue a refund to your original payment method.
- Refunds will be processed within 5-7 business days after receiving the returned item.
- Shipping fees are non-refundable, and you will be responsible for any return shipping costs unless the return is a result of our error (e.g., wrong item or defective product).
- If the return does not meet the eligibility criteria (such as being damaged or used), we may refuse the return or issue only a partial refund.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact@batteryfexakit.com with pictures of the damage or defect. We will provide a return label and offer a full refund or replacement, depending on your preference.
6. Exchanges
We do not offer direct exchanges at this time. If you wish to exchange an item for a different size, color, or model, please return the original item for a refund and place a new order for the replacement item.
7. Processing Time
- Returns typically take 5-7 business days to process from the date we receive the returned item.
- Refunds may take additional time to appear on your account depending on your payment method or financial institution.
8. Contact Information
If you have any questions or need assistance with your return, please contact us at:
Stylish Sling Camera Bag
10859 Connors Rd, Argenta, Illinois (IL)
Phone: (952) 440-5302
Email: contact@batteryfexakit.com
We are here to ensure that your experience with us is seamless, and we appreciate your understanding of our policies.